Legal information
Ring Tourism company details, service terms and information about personal data processing.
This page provides company details and information about booking services and personal data. The terms for each order are set out in its booking confirmation.
Company details
- Trade name
- RING TOURISM L.L.C
- Legal form
- Limited Liability Company (LLC)
- Commercial licence
- No. 1412064
- Licensing authority
- Department of Economy and Tourism, Dubai (DET)
- Licence issue / expiry
- 10 Sep 2024 / 9 Sep 2027
- Commercial register number
- 2407748
- DCCI membership number
- 561185
- Activity shown on licence
- In Bound Tour Operator
- Share capital in commercial register
- AED 300,000
- Registered office
- Office M-077, OBAID BUDOOR BLDG, Naif, Deira, Dubai, UAE
- Makani (Ejari)
- 29879 96432
- Customer contacts
- +971 52 581 0785 · ringtourl.l.c@gmail.com · @RingTour
- Phone and email printed on licence
- +971 52 844 4969 · asadtraders1@yahoo.com
- Tax registration number (TRN)
- Not shown in the documents provided
The licence lists In Bound Tour Operator as the activity. The provided documents do not show separate activities or permits for passenger transport, currency exchange, car rental or other services. Before publishing the service catalogue, confirm which services Ring Tourism may provide directly and which are supplied by appropriately licensed partners. Personal data about owners and managers from the licence is not displayed here.
Service booking terms
- Provider. RING TOURISM L.L.C, commercial licence No. 1412064, issued by the Department of Economy and Tourism, Dubai. Contact details are listed above.
- Services. The company accepts enquiries for tourism services, transfers, tours and related services within the scope allowed by its licence, or arranges them through relevant providers.
- Enquiry and confirmation. Submitting a form or messaging a manager is an enquiry, not a confirmed booking. An order is accepted only after Ring Tourism confirms availability, route, date, vehicle/service and total price in writing (for example, by email or WhatsApp).
- Price. Before confirmation, the customer is told the currency, what is included and any possible extra charges. The confirmed price is recorded in the booking confirmation. Route changes, extra waiting, additional stops or services may change the amount only after the customer agrees.
- Payment. The payment method, deposit amount and deadline are stated in the booking confirmation. Where a deposit is required, the service is reserved after it is received. Any balance is paid by the method and deadline stated in the confirmation. Do not send bank card details through messaging apps.
- Customer responsibilities. Provide accurate contact details, addresses, date and time, flight number (for airport pickup), passenger count and luggage information; promptly report changes. Customers are responsible for having documents required for travel and attraction visits.
- Service delivery. The driver, meeting point, luggage allowance, included waiting time and other important details are set out in the confirmation. Estimated travel time may change due to traffic and airport procedures.
- Contact and complaints. To change or cancel an order, contact +971 52 581 0785 (phone/WhatsApp) or ringtourl.l.c@gmail.com and include the order number. Ring Tourism will review the request under the confirmed terms and applicable UAE law.
Bookings, payments and refunds
Bookings and changes
- Provide the route, date and time, passenger count, luggage details and a reachable phone number. Include the flight number for airport pickup.
- A manager will check availability and send the final price, payment process and pickup details. Do not treat a vehicle or place as booked until you receive written confirmation.
- Send requests to change the route, date, time, passenger count or add-on services as early as possible. Changes apply only after written confirmation; the price may be recalculated.
- The customer should be reachable at the agreed time. If a passenger does not arrive at the agreed meeting point, cannot be reached and the agreed waiting period has expired, the service may be treated as missed due to the customer; consequences and possible costs must be stated in the booking confirmation.
Payment
- Only payment methods offered by the manager and stated in the confirmation are accepted. Card payment, a deposit or payment to the driver must be agreed for each order.
- The amount, currency, deadline and payee are confirmed before payment. If the price is per vehicle, this must be stated in the confirmation.
- The company provides payment confirmation/receipt through an available channel. Do not transfer funds to details that Ring Tourism has not confirmed.
Cancellation and refunds
- For transfers by minivan or minibus, cancellation is free if received at least 10 hours before the trip starts. For all other vehicles, cancellation is free if received at least 24 hours before the trip starts.
- For cancellations received after the applicable deadline, Ring Tourism may retain only documented costs actually incurred to fulfil the order. Any deduction will not exceed the service price. The applicable condition and any possible deduction are communicated before payment and stated in the booking confirmation.
- If Ring Tourism cancels an order or cannot provide a confirmed service, payment received for that service is refunded in full or, with the customer's agreement, applied to a different date or service.
- Send cancellation requests in writing and include the order number. Ring Tourism will acknowledge receipt and confirm the refund amount. Refunds are made using the original payment method where possible; the time for funds to arrive depends on the bank or payment provider.
- Excursions, tickets, events and third-party services are subject to the conditions communicated before payment and stated in the booking confirmation.
Privacy policy
Ring Tourism uses personal data only to respond to customer enquiries, prepare offers and arrange confirmed services, and to comply with applicable legal requirements in the UAE.
Information and purposes
Depending on the enquiry, we may process a name, phone number, email, selected route, pickup and drop-off addresses, travel date/time, flight number, passenger count, luggage details and message contents. We use this information to respond, quote, confirm and fulfil orders, contact customers, process payments/refunds, handle complaints and meet legal obligations.
Sharing and retention
Information needed to fulfil a confirmed order may be shared with the assigned driver, tour operator, hotel, ticket or other service provider, and payment provider, to the extent necessary to provide the service. Ring Tourism does not sell personal data. Data is retained for as long as needed to respond to an enquiry, fulfil an order and meet mandatory retention requirements. It is then deleted or anonymised unless the law requires otherwise.
Requests and rights
Subject to UAE law, customers may ask for access, correction, restriction or cessation of processing, or deletion, and may withdraw consent where processing relies on consent. Email ringtourl.l.c@gmail.com with the subject “Personal data request”. Withdrawal does not undo processing needed for an already agreed service or legal requirements.
Security, cookies and updates
Ring Tourism applies organisational and technical measures to protect personal data. Do not send payment details through ordinary forms or messaging apps. The website may use technical cookies required for its operation.
The website currently runs locally, and its order forms are not connected to a shared booking system. Before online data collection is enabled, this policy will be updated to reflect the actual storage location, retention periods and data recipients.